
...of a Web Production Asssistant.
| Name: | Catherine Hicks |
| Occupation: | Web Production Assistant |
| Email: | catherine@hicks.org |
| Interview Date: | November 10, 2000 |
Catherine recently changed positions from Web Production Assistant working for Priceradar to a Web Developer position contracting for Cisco Systems in their Internet Business Solutions Group.
Are you self-employed?
No. I work for an online auction aggregator called Priceradar.
What is your background? What types of degrees, skills, experiences are
necessary for this field?
I have a 2 year vocational degree from Masters Institute, a technical
college in San Jose.
However, I was doing this for 2 years before I decided to go back to
school.
Before obtaining
my education, I was pretty much self taught in everything I did. But I
found
doors I wanted
to open to me were not opening without formal education, which was my
catalyst for going back
and getting my degree.
How did you get started in this field?
I got started doing it professionally through an internship at a design
firm
based in
Santa Barbara, California, in 1997. It was part of my work-study financial
aid program. I was an
English major at the time, and my responsibilities were supposed to be
technical writing, but
I got my hands on a lot of different aspects of the business at that time.
What college (if any) courses have been most helpful for your career?
My college degree was very much geared towards going out and getting a job
in this field,
so I would have to say that every class I had to take in order to graduate
has been helpful.
What are your specific responsibilities?
I assist other members of Web Team and members of the content team in
managing and maintaining site content. I assisted in keyword
classification
that is vital to our auction classification systems. I am responsible for
the layout and editing of our weekly newsletter. I also assist in website
file maintenance and in the ongoing layout and design of the website. I
also
assist in Q.A. work on an as needed basis.
Describe a typical workday and workweek. What do you do during a typical
day?
- Get into work
- Obtain caffeine of some sort
- Read email and respond if necessary
- Do daily QA check -- is the live site working? Good, means no real big
hassles 1st thing in the morning.
- Do some daily file maintenance work -- is this file still needed? If not,
delete it. If so, leave it.
- If it is Friday or Monday, my main responsiblity is production of the
newsletter. This entails dealing with our
newsletter editor to get the copy and laying it out. Then it goes to our
copyeditor for edits and then back
to me to make those changes. Then it goes back to her and the newsletter
editor for some final checks. Then we
produce the email versions of our newsletter.
- If it is some other day of the week, I am usually working on various
projects as assigned by either the other
web designer/developers or by our content team manager. This can range
from
development projects, to cleaning up old files that have cluttered coding,
to producing our weekly archives on the site, to classifying auctions
into
specific categories using our propietary systems.
Name 5-7 job skills that are needed for your job.
- Front End Development skills -- the two we use the most here (other than
HTML) are javascript and VBscript. We do all our work in ASP (Active
server
pages) so you need to have a working knowledge of that as well.
HTML is first and foremost what I do every day of the week.
- Graphic Design Skills -- although not used as much, they do come in handy
and are needed from time to time.
- People Skills -- I work with so many different kinds of people here, it is
vital you have the ability to work within a team enviornment
Problem solving skills -- things are always going haywire, you need to
know
how to fix it or at least know how to isolate the problem well enough so
someone else can fix it.
Are you in a team oriented position?
Yes, there are two other designers I work with as well as I work closely
with the content team and members of our IS team.
Do you have flextime? Vacation time? Work at home? Telecommute?
I get two weeks of vacation a year plus my schedule is very flexible, as
long as people are informed as to what is going on.
How many hours per week are expected or warranted for peak performance?Are
many evenings or weekends required for your job?
Very rarely more than 40, and as for weekends, not usually. My bosses both
have children and tend to be very sensitive to that, although I usually
will
come in and work some weekends cause it is more conducive to getting
things
done.
How much travel is involved with a job in your field?
From my apartment to my jobsite. There really isn't much travel for my
position. Most of that is done by the VP's and other higher ups in the
company.
Could you give me examples of projects that you are working on?
My main responsiblity is production of our online newsletter The Weekly
Dish
(http://www.priceradar.com/newsletter/newsletter.asp). I also do some work
on
our main site, (http://www.priceradar.com) but that is not my main
responsiblity.
Could you describe your work settings? Offices, machinery, resources etc.
We are a growing company of around 35 employees. We have two office suites
-- one on the 3rd floor, which houses all our upper management and IT
guys,
and one on the 2nd floor, which has all the production people. Our offices
are pretty kick back and it is a very relaxed environment for the fast
paced
world of a startup. It's a jeans and t-shirt kind of atmosphere. We run on
PCs running Windows 2000.
What personal qualities do you think are necessary for someone to be
successful in this occupation?
Flexibility, Flexibility, Flexibility! Things change so fast, you need to
be
flexible and like not having an established routine.
Especially if you're working in a start up position.. and you can't take
things personally. Your work will be critized, and people will tell you it
stinks to your face and that it is completely wrong. You need to know how
to
have a thick skin about it, and just be able to move on and give the
client/boss what they want.
What is the major challenge you face at work?
Right now, I would say it's the growth of the company. We are growing in
regards to the work that needs to be done faster than we are growing with
the people to do the work, which can put a lot of pressure on all of us. I
am also having to learn a great deal of skills I did not have before I
came here on top of that, so it can be a pressure cooker.
What aspects of your job do you find most rewarding (pros) ? Least
rewarding? (cons)
Pros: Seeing something completed that people read, use and enjoy and
knowing
that I was responsibile for it getting to them. Being with a startup and
seeing the company grow and focus and hopefully become successful.
Cons: The massive amounts of office politics that can, and do, happen here
-- that can very much interfere with what needs to be done within the work
environment. The ever changing currents of working for a start up.. I've
been here a bit over 3 months now and we've changed company focus already
in
the short time I've been here.
Are you confronted with difficult decisions or situations in your
position?
Not really. I am not in a position of management or any position where I
have hard decisions to make. I'm a good little worker bee and don't have
those kinds of responsibilities.
Do you have a lot of interaction with a certain occupation? I.E. media,
engineers, etc.
As a developer, I have interaction with the IS guys and the programmers,
as
well as with the content developers.
What is the Female to Male Ratio in your position/field?
Here at this current position, there are 3 developers and I am the only
female. In my position as a whole, outside of where I work, I would say
the
ratio is not much better. In fact in my last two positions before my
current
one, I was the only female developer in a large group of men.
Has the field changed since you first started your career?
Yes.. the technology has just grown by leaps and bounds since I got my
internship in '97. The things we can do today on the internet we wouldn't
have even thought about then. Also, there is more room for specialists.
When
I started you had to know a little bit of everything to get anywhere. Now
you really have to focus on just one thing.
Describe the changes taking place in your field. Project future trends?
Turnover rate?
Technology is becoming more and more savvy and difficult to fenagle. I
think
the time will come when there will be so much technology out there that
one
person will only be able to focus on one thing in order to do it well,
thereby bloating the industry to the point where it will take 20 people to
accomplish what could have been accomplished by 2 or 3 people in the
preceeding years.
Do you think women avoid technical careers? What do you think can be done
to
encourage girls to get more involved in the technology field?
I think that women are not exposed to the technology field in as great of
numbers as men are. I believe that the only way for this trend to change
is
to have programs and organizations that are specifically geared towards
females in technology, like Webgrrls, Gracenet, and San Francisco Women on the Web. These kinds of organizations foster community among females
who are interested in this field. I have found a lot of support and great
advice from these organizations.
Do you believe that women will be in more technical jobs in the future?
As technology becomes more and more prevalent in our soceity, women will
have to become more technically savvy, and therefore there will be more
and
more women in the technology field.
Do you have any advice for women and girls that are interested in going
into
the field?
Find a woman who is doing what you want to do and ask her any and every
question you can think of. I think if I had that, my entry into the field
would have been a lot smoother one. Find an internship doing what you want
to do be doing to see if it is really what you think it is. Learn
everything
you can from every source you can.